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Do you ship to X/Y/Z?

We currently offer free shipping to the contiguous United States on all orders.

We currently do not offer shipping to territories and states such as Alaska, American Samoa, District of Columbia, Guam, Hawaii, Marshall Islands, Federated States of Micronesia, or Palau.

Can I have my order shipped to a P.O. Box?

We currently do not ship to P.O. boxes because of the sheer sizes of our mirrors and will need your full address for your order.

How long are your shipping and processing times for orders?

You will receive a confirmation of your order immediately after checkout. Orders for in-stock items ship the same day if placed by 11:00 AM PST. Any orders received after 11:00 AM PST are processed the following business day in the order in which they are received.

How long will it take for my order to arrive?

Standard shipping within the contiguous United States takes an estimated 2-5 business days from California. However, estimated delivery dates cannot be guaranteed at this time due to a high volume of orders.

Please feel free to contact us if you have not received your order by the estimated delivery date.

Can I track my order?

You will receive an email confirmation once you've placed your order. When your order is shipped, you will receive a second email with a tracking number and a link to check your package's status.

If you would like additional information about our shipping policies or rates, please contact us. We are happy to answer any questions you may have.

Can I change or cancel an order?

If you need to make any changes or cancel any items in your order, please reach out to our customer service team at as soon as possible, and one of our representatives will assist you with your order.

What is your warranty?

Head West offers a 90 day manufacturer guarantee against defects. If you find any defects in your mirror, we'll take it back for a full refund.

What is your returns and exchange policy?

Your satisfaction is our top priority at Head West. That’s why we offer a 30-day money-back guarantee for all our products.

We want you to feel confident and inspired while shopping our online store. If you receive a damaged or defective product, we will send you a replacement. If you receive your product and simply aren’t 100% happy with it, you can send it back to us for a refund.

Our return policy covers returns of products in new or like-new condition up to 30 days after delivery, excluding any products listed as nonrefundable at the time of purchase. Product(s) must be returned with its original, undamaged packaging.

For returns or exchanges, please email us at to obtain a return form, then simply follow these instructions:

Repack the item(s) in the original packing material.Complete, detach, and enclose the RETURN FORM.Remove or cover all original shipping labels.Address the package to:

Head West Mirrors

4950 S Santa Fe Ave,

Vernon, CA 90058

Refunds will be applied to your original payment method. Credit card refunds can take up to 1-2 statement cycles to appear.

Where can I reach Head West for questions/comments/concerns?

We are available to help you via chat seven days a week and by phone Monday through Friday, 7 AM to 4 PM PST, except on federal holidays. We reply to emails within 24, and our team will do their best to help resolve your questions or issues.

What is PS/Polystyrene?

Polystyrene is a synthetic thermoplastic found in everything from lab equipment to home decor. It's lightweight, compact, can be made into any shape, dyed or painted any color, and is easily recycled and reused, making it better for the environment than traditional wood frame molding.

How do I hang my new mirror?

There are dozens of ways to hang a mirror, but choosing one that works for you and your space comes down to personal preference.

Head West mirrors come with D-rings posted on the horizontal and vertical edges of each hanging piece. You have the option to remove these and proceed with another hanging method, but we recommend using them at your convenience.

How do I make sure I order the right size?

Finding the right size mirror for your room depends on various factors, like how much space you have your mirror, what effect you're trying to achieve, and what your budget looks like.

We take care to measure each mirror as accurately as possible, entirely taking the guesswork out of buying a mirror.

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